Explanations of Item Status:

In Stock - This means item is currently available in our store inventory and will usually ship within 24 hours (not including holidays and weekends), however, it can take up to 3 business days, due to unexpected delays such as being backordered, backed-up on orders, and in some rare cases multiple orders occuring at about the same time you place your order causing "in stock" items to become temporarily unavailable.  If we are unable to ship your order within 3-4 business days from the date you’ve placed your order, then you will be immediately notified by email or telephone to be given the status and alternative available options to proceed with your order.  

Special Order - This means that item is a special order item and can take up to 1 to 2 weeks to ship out. You may contact us for more specific information regarding special order items.

Backordered - This means that item is temporarily out of stock and is currently on order with our suppliers.  Although some items may be received and shipped within a few days, it may take approximately 3-14 days to ship out your order.  If you order items which are in stock with backordered items, the items in stock will be shipped seperately with normal time frame.

Out of Stock - This means that item is currently out of stock in our inventory and is most likely backordered or out of stock with our suppliers. Unless this item has been suddenly discontinued, you may typically expect this item to again become available at some short time in the future.  Please use our auto-notification feature to keep informed of the availability of this item.

Discontinued - This means that we either discontinued carrying the item at our store, unavailable from our suppliers, completely discontinued by the manufacturer or it is in the process of new packaging and/or formulation where the manufacturer decides to change the image of packaging, labeling or ingredients of item.  Occasionally, we are able to acquire the older packaging of "discontinued" items through our various suppliers or we may decide to carry any available newly packaged and/or formulated item.  Note:  Item image and information will remain on our website until we are absolutely sure that we are unable to acquire it.  Please use our auto-notification feature to keep informed, if this item should become available or contact us for more information.